Excellent company. Fast, carefull courteous, obliging. Gladly recommend to anyone.
On January 17th I had Grace Removals come to remove my furniture from my unit in Auckland and to store it in Christchurch. I paid premium ultimate cover insurance. At the time of removal, the team ran out of stickers, and my unstickered goods were taken but not written on the inventory. On April 26th, I had my furniture assembled in my new rental in Christchurch. I noticed my washing machine was missing. During this past week I have noticed these things missing: a cabinet with teaching resources in, an ironing board, some kitchen ware, broom, clothes rack. I have rung up Grace Removals and was advised that as the goods were not stickered its hard to prove they were missing. I have emailed Grace Removals twice and have had no acknowledgement. I am absolutely appalled at the shocking service I have experienced. Please investigate this matter.
Thank you for your reply. I note your comments that a company representative will be in contact with us shortly...it has been a week now and no contact from Grace...no surprises there!
To Expensive!Will not use Grace Removals ever again!
Was shocked when I saw the invoice!I moved house 10 times over the past 18 years and never had a such a high invoice with any other Removal Company!Also never had a contract of 9 pages to read with any other Company!I am partly to blame because I didnt read all off the 9 pages of the contract!I was to busy packing and organizing my move and totally stressed out because of it!I will never use Grace Removal Group Ltd again!
They were brilliant. Packed the truck with care and were on time, quick and took great care of our stuff. Would recommend them to anyone!
I found Grace Brothers removal coming great. Great people great service. I'd give you a 10/10.
Very happy with this moving company, professional, reliable, pleasant to work with.
Nice crew, very efficient as planned.
I have emailed them twice over the last few weeks requesting a quote from them, and they have no bothered to reply or to send me a quote. That is disgusting customer service.
Very good. Came in and wrapped breakables prior to move. The guys were very friendly and fast on move day.
Although we had some initial communication difficulties, they were awesome on the day. No damages even though difficult access to new address.
We were very happy with Grace Removals right from start to finish. They were very efficient, hard working & friendly. Would happily use them again.
They were a very good company to deal with. Just a couple of things: I had to ring around on the day before our container was delivered in Nelson to find out what time it was getting delivered because no one had contacted me. Also the insurance was VERY expensive to move our house lot of furniture and I was surprised by this. So factor this in when looking at companies.