World Moving & Storage Ltd are a local and international Furniture Moving business dedicated to employing great staff and looking after them well so they, in turn, look after our clients.
World Moving have a structure different to that of most companies. We believe our success and sustainability comes from our front line staff (our removal men and women, the workers who will be in your house moving your precious possessions on your big day). Front line staff "keep the promises" made by our sales team, they make or break a client’s removal experience. It is that client experience that drives valuable referrals in a very competitive unregulated industry, driving the future sustainability of the business and its staff.
We are the only company in the removal industry which can claim all our removal staff have full-time employment contracts. We actively avoid using part-time or casual labour. World Moving have fully qualified personnel who know and understand what is expected of them in terms our company's culture, procedures and values.
Submitted by Barry&Margaret Eade on Friday, Aug 03, 2018
A very disappointing experience. Our shift was from Auckland to Tauranga. The truck arrived on time but they forgot to bring the cartons,we had to find our own.On unloading at the new address several furniture items were damaged due to poor packing plus a dropped bookcase. The truck used must have been the oldest in the fleet which left trail of black oil along our driveway. I must say we expected better treatment.Would not recommend
Submitted by Robert on Thursday, Nov 02, 2017
Hi teresa & mandeep The crew was fantastic nothing went wrong and they delivered my stuff very carefully and both of you thank you very much for helping me in all the process really would highly recommend.
Submitted by Nicola Mobbs on Monday, Oct 30, 2017
Very friendly and professional. The guys arrived on time and did a fantastic job, they were very careful not to damage anything and were so quick and efficient. We were delighted with the service and would not hesitate to recommend them.
Submitted by Jill on Monday, Oct 02, 2017
We shipped our household goods from US to NZ. The staff were helpful and pleasant. However, when they came to deliver our contents to our house I found multiple broken pieces of furniture. Not just scratches or dings. Actual drawers completely torn apart, shelves ripped from units. Obvious that these things were broken by staff during the unloading. When I called World Moving the lady asked if we had insurance and I told her we had full loss insurance (if your entire container was lost at sea or something along those lines). She said there was nothing she could do, as I can't prove these weren't packed in this condition. On another note, had I known that the company was going to unpack the entire contents of the container and repack in a moving truck I would have purchased full insurance. I've called multiple times and no one has ever called me back. The fact that no one ever called me back is what has prompted me to write this review.
Submitted by Kay Campbell on Friday, Sep 15, 2017
Excellent service, they arrived on time, nothing was too much trouble, really nice guys. Would definitely recommend them.
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