At Fragile Removals we offer a full array of services to residents and businesses within the Waikato area. Our staff are professional, hardworking, polite and friendly. Every mover goes through extensive screening before being put in the field. We do the best we can as a small local company to offer the best services to our clients every time.Our local movers will arrive well prepared and equipped for the endeavor ahead. The crews from our local moving company will quickly and efficiently pack and move your home or office assuring a smooth transfer to your local moving destination.
Submitted by Victoria Bartlett on Thursday, Sep 17, 2020
I would absolutely NOT recommend this company. I had them pack up my house and put it into storage (end of May 2019 till Aug 2020). The rudeness on packing day & snippy comments added to my already stressful situation. On getting another firm to collect my household to relocate, I was shocked to find that my household was NOT stored at the address I had been provided in 2019, but at the private residence of a close family member's of Stephen Foote's! In a single concrete block, LEAKY garage that was not secure, as the resident of the house hadthe key to this. Communication with this company was bad before I wanted to uplift my belongings but trying to resolve and get reimbursement from them for the damage to my items is practically non-existent! Nothing was packaged as one would expect from a company using 'fragile' in their name. No packaging;protection used on lounge suite, antique cabinet, etc- all bare and open to damp, leaks and vermin. Consumer beware! Hello Fair Go!
Submitted by Paul on Monday, Aug 17, 2020
I’ve always hated moving but Stephen and his team at fragile removals Made moving a breeze and lowered our stress levels allot! With a large house and family it was always going to be hard. They Turned up at 830am on the dot as promised and had the whole house packed in a couple of hours. He was pretty spot on with the quote as well and just made the whole experience enjoyable. Rate A+++ and highly recommend.
Submitted by Brian Fletcher on Sunday, Mar 11, 2018
Arrived on time, very professional, lightning quick, highly recommend.
Submitted by Chris Todd on Wednesday, Dec 13, 2017
Have referred two clients for their moving services and will continue to do business with these guys!
Submitted by Jenny Hodgkinson on Monday, Dec 04, 2017
Accepted their quote as they matched a cheaper company. However, on the day it actually cost an extra $800. Some of this was for packing and extra time spent loading but I was forced to pay GST twice - once on the original quote and then again on the full cost. I objected but the owner refused to listen and in order to have my possessions released I had to pay. On the positive side all my goods reached their destination safely and without damage. UPDATE: I would like to amend my previous review about Fragile Removals. The owner Stephen has contacted me and clarified what the extra costs were for and I am satisfied that they were reasonable and justified. I am therefore happy to recommend their services to others.
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