Movers damaged a couch (after repeatedly told to be careful), broke a desk (although they did attempt to patch it up but of course, has lost all resell value), damaged the floors at the house we were moving to, and were seen to be carelessly tossing and swinging boxes. It was made clear to us that we were liable for damages (not them) if we did not get insurance. However, the way they handled our belongings was definitely NOT in a professional manner. Further to this, we were told that they would start charging from a certain hour, but at the time of payment, they set their start time to an earlier time in order to collect a higher payment. A real disgrace in service and one we will never deal with again. Although they are "cheap", the damage they may do to your belongings may quickly cancel the savings. Think carefully before choosing this company. Many other, REPUTABLE, companies out there to use.

Submitted by Edwin on Tuesday, Jun 19, 2018

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Total dickheads! Turned up late and then took off for a 40 minute coffee Slow to pack, damaged house and furniture. Told me that they had to finish early and I still had stuff in the house! Lazy and slow and charged me $940 for a 3 bedroom house Spat on my driveway and one Indian spent most of the time on his phone. I moved more out to the truck than they did. Over $600 damage to walls that i had to have patched and painted before settlement

Submitted by Leonie on Saturday, Jun 18, 2022

One of the worst experience. I have moved my stuffs with them twice in the last 13 months. My experience around the first move with them was really good. No scratches in the house and the guys who moved my first house seems professional. But during my second move, different crew came with more people than the first move and they were very lethargic, haven’t brought any tools, made lot of scratches in the house while moving, basically the second moving crew doesn’t have any sense at all. I strongly suggest the moving firm to appoint the professionals who have hands on experience rather than appointing some amateurs who got no idea about moving house. Basically my overall experience with the recent move was worse and I will not recommend them to anyone.

Submitted by Vivek Elangovan on Sunday, May 23, 2021

We used the services of Hamilton Movers of Te Rapa Road, Hamilton. Andrew and Rupee moved out all of the heavy furniture quickly, packed their truck very efficiently, and were calm, gentle souls to talk to. They worked in well with everyone else on site. They did things such as disassemble and reassembled the beds, put plastic wrap around all of our fine furniture to protect those items, and took the hinges off a door to get a large table into our new little flat. Excellent price and an excellent job.

Submitted by Janine on Monday, Dec 23, 2019

Clearly, we should have read these reviews before approaching this company. Admittedly, there was a lot to pack, but it was quite obvious that we were charged for a lot of packing material that was never used. When I complained, we were given a refund of $50, whereas at least $200 would probably have been more appropriate - but how can you be sure, and what can you do? It will take us weeks to sort everything out, but to add insult to injury we have discovered that we have also been left with several boxes of someone else's torn-up newspapers and old bottles to dispose of. A very expensive exercise. Never again!

Submitted by John Neave on Wednesday, Jul 10, 2019

Useless. They were sooooo slooowwwww. Unbelievable. They are no energy and no enthusiasm in their whole demeanour. Total rip-off. Stay away from this company, they should be charging $20 per hr instead of $130, that’s how bad they are!!! I have a very big bed headboard and they put it down upside down! I told them to turn it right way up, just no initiative or zip in their actions. Two guys and the older guy making the younger guy do most of the work. USELESS moving company.

Submitted by John on Saturday, Jun 01, 2019

Very poor service. We wanted to move from Hamilton to South Auckland. I got a surveyor to assess and was told that a 40 cbm load would suffice, with another car load of ours. On the day of the move, the movers stopped loading even though there was slightly more space in their truck, leaving the balance household stuff, about a quarter truck load in the rain (we tried to cover with our tarp). They brought in the rest next morning. After they had gone, we noticed a missing gas bottle, a laundry basket with lots of cleaning liquids & other sundry stuff are missing. We were charged for the 2nd load as well, in spite of their error. This is the 2nd time we had a bad experience . We will never use their services again. A total rip off.

Submitted by Srikrishnan Ramamurthy on Sunday, May 26, 2019

Nope. Not again. Turned up and new house. Couch was filthy. Damage to fridge and washing machine. Was told everything was already damaged. Even sent me photos as proof. Photos were taken after the move. We watched the movers put his knee into the washing machine but they denied responsibility. Said it's not there problem but still offered $250 refund. And they are not insured. I would advise you look elsewhere.

Submitted by Alan on Monday, Apr 15, 2019

COWBOYS!!! Unsure what experience their worker have, but my move with them had me on edge the whole time. VERY rough, little care taken for my prized effects that I work hard to have and take care for. Damaged 3 items of our furniture from pure lack of care. Had to constantly tell them to be careful and slow down. Levels of English by movers very poor - which made me think maybe they didn't understand what I'm saying. Also very unprofessional with someone constantly farting at both of my properties. Unsure what training they give staff, as one of the guys carried my office desk by himself, and slammed the feet into the wall. Would not recommend - if you do go for this cheap carrier (remember you pay for what you get!) I would RECOMMEND GETTING AN INSURANCE POLICY if you use. Make sure you read all the fine print!! Still waiting for response on my complaint 2 1/2 weeks later...!

Submitted by Aaron on Wednesday, Aug 22, 2018

Cheap compared to other quotes received. Truck size perfect. Three men available to help with move instead of the usual two.

Submitted by Christopher Richards on Monday, Dec 04, 2017

Wouldn’t use again nor recommend to anyone else. The truck was a lot smaller than the 25 tonne truck I was advised they’d bring so my house lot couldn’t fit in one truckload. Turned up quite late too so we hit rush hour traffic trying to cross the bridge; frustrating as I was being charged for the travel time. There was no courtesy call to advise they were running late. Also knocked over and broke an expensive ceramic outdoor pot plant while carrying an item of furniture out, no compensation.

Submitted by Alana Macandrew on Monday, Dec 04, 2017

I can't ask for better. The truck arrived on time and everyone was so professional, we didn't feel the pressure of move from Hamilton to Auckland at all. It all happened in a breeze. Great coordination, exceptional service and all that for a very reasonable price. I highly recommend Hamilton Movers. Good on you guys, keep it up. Cheers.

Submitted by Mohan on Saturday, Oct 07, 2017

I found them to be pretty good. Nothing broken and they wrapped important items which I thought very professional. The only thing was their google directions took them around the block which was time I paid for.

Submitted by C Martin on Saturday, Sep 30, 2017

They impressed me by the quick response and on-site inspection. Not bad quotation. Organized workers.

Submitted by Vivinz Limited on Tuesday, Sep 26, 2017