These guys moved us from Auckland 6hrs to Napier. Everything went smoothly, not a problem to deal with, not a scratch on anything. A very nice bunch of guys doing the hard work. Kept our stuff overnight at no charge then delivered at destination 2 hrs early! All for a great price too. Well done City to City Movers, we will see you next time!
Very bad experience booked them for 11am Thursday at 10.30am they emailed me to say they wont be coming until 1pm (note they didn't call me so I had already left for the storage unit and was waiting for them) 1pm came they didn't turn up and they didn't call me so I had to call them. In the end I had to pay extra storage fees as they didn't come until the next day. My son and I both took the day off work for the move more wasted time and money . Very poor communication didn't even get a discount after all the mucking around. WOULDN'T RECOMMEND THEM TO ANYONE!!!!!!
DO NOT USE THIS COMPANY! Damaged our 65inch TV will not work - broke our dining table. Refuse to contact me back or deal with it so now I have to take it to court. Very unprofessional. Too good to be true with the price unfortunately they do not know what they are doing.
City to city moved us from Auckland to Whitianga on a very rainy day (unfortunate). They quoted a very good price and the boys who moved us were very accommodating and helpful. They get 5 stars from us.
I would not recommend this service to anyone. Communication was shocking, timing was 1hr 30mins late. Phone calls were sent straight to voice messages for ages and my texts were left unanswered to the point i thought it was a scam! Sooo unprofessional. Will not use again.
Thank you for your wonderful service with our move! Your movers were patient, kind and helpful. Our belongings were taken care of and delivered safely.
Hi I would just like to say what a marvelous job you and you team did to move our furniture to Morrinsville thank you for all your help. kind regards Scott Chamberlain
I highly recommend city to city movers limited. Was very impressed with this moving company team today. Great attitude very polite , curtious, good communication and professional . Thankyou once again!
The service provided was great. Getting my belongings shifted from Auckland to the Coromandel in the middle of a covid-19 out break, has been very challenging but very accommodating. The three guys delivering my stuff were very efficient & hard working, as well taking care to make sure extra care was taken with fragile boxes & stacking.
The entire team at CITY to CITY MOVING did an excellent job of moving my entire house. Excellent customer service and friendly, helpful staff. A fair price for a job well done. Thank you CITY to CITY!!!!
Unsatisfactory. Did not follow specific instructions. Workers stood on my new bed base undercover and stretched the fabric covering on my new bed. Workers talking on the phone 75% of the time my own nephew moved most o f the big furniture while the PAID WORKERS watched. Will never recommend them.
I used this company and found them to be very friendly, polite and efficient. Thank you
Very professional and efficient. They are also very friendly and helpful. I am very happy with the service.
Had a 2 x 20ft container at Dairy flat Guys arrived on time and got stuck in. Both loaded and unloaded beautifully. I really appreciated they doing work on Sunday .Very vigilant on potential damage risks which was amazing to see. Absolutely will be recommending to everyone and using again in future. Thanks team!! 5*****.
My Friend Recommended me this company. Very impressed by the quality of work they have done for me. On time with great team.Recommended to all
Had a 3bdrm home to move. Guys arrived on time and got stuck in. Both loaded and unloaded beautifully. Very vigilant on potential damage risks which was amazing to see. Absolutely will be recommending to everyone and using again in future. Thanks team!! 5*****
Movers were 3½ hours late, for a 4 bedroom move from Storage unit to our house, was meant to arrive at 1pm & they arrived at 4.30pm, I had to go pick up a family member from Manukau & I went around 2.30pm came back & they still hadn't arrived, the movers were very apologetic nice men, however the lady at the office was so unprofessional, she kept saying they're on their way, then an hour would pass, they're on their way another hour would pass by, I'm a kindhearted & patient person but this was ridiculous, I asked to be compensated with a discount or part refund & she said they will add on more movers, seriously very disappointing I had plans later that evening that I cancelled due to them being late. They're cheap but they have no consideration for Customers time, I do not recommend this company.
The movers did a very careful and professional job. It was raining so they covered the piano very thoroughly with padding and heaps of plastic wrap to protect it. They worked carefully and thoughtfully whilst being very efficient. All staff from office to truck were friendly, helpful and professional. City to city moving limited was the best moving company i have dealt with in years and would have no hesitation in calling them for any moving job.
In regards to our previous review we are now happy to say that city to city movers came to the party and refunded what we need to fix our damaged furniture. We understand that sometimes damage can and does occur. We just wanted the company to fix the accidents that happened and they have now done that. Thank you city to city movers for stepping up and sorting this for us. In respect to the rest of the service they gave and their prices we were very happy. The guys who do the actual shifting are very hard workers and friendly to deal with.
They damaged our furniture with deep ingrained scratches. Hardly used any blankets to protect furniture. After 3 months of chasing them up, they still say that their insurance has been informed with our claim, but nothing happens. They say that insurance is included in their quote, but they didn't show any signs of having insurance at all. They just keep you on the line and don't pay for the damage they caused. We will change this review if they ever pay for the damage, but our hope is very low. We are very disappointed, because they were nice guys and worked hard, but saying the move is insured and making you pay for insurance and then not cooperating to get the damage repaired, is just not acceptable. We will NEVER hire them again.
I would give City to City 10 stars if I could. We needed to move from Auckland to Mangawhai heads in a hurry, literally the whole manoeuvre had to take about 6 hours, and they did it with smiles on their faces. Six guys worked non-stop and were so nice to deal with. Price was great too, as in very affordable. No complicated calculations for working out the cost - just a fixed rate for the move. Perfect.
Terrible experience which I wouldn’t wish on anyone. They are over four hours late, they never kept us informed of the delays and made bs excuses as to why they were running late. I wouldn’t trust them to move my worst enemy. DO NOT USE THIS COMPANY! They are incompetent and that’s being polite!
The team we had move our household belongings from Storage into our house were professional and completed the job much quicker than I expected. They were friendly, courteous and respected our belongings, taking care of them and being careful when bringing them into the house. I would recommend this company and will use them again if I need to. Oh and very competitive pricing.
Recommend that you get them to list what they can and cant do. The guys that moved my furniture were rude, ignorant and lazy. They refused to take items on the truck and argued with me when I asked them to do things. My move was into a 2 storey house, they left items at the stairwell and refused to take items upstairs without and argument.We had to put the items in the correct rooms amd finish carrying stuff upstairs. *TIP = Park behind the truck when they arrive so they dont try and take off early. They got to my place 3 hours late tried to rush the job and said it was not their fault it was the traffic. Keep in close contact with Naveed, she dispatches the jobs and is really responsive and easy to talk to.
The team of three who did our move were friendly and quick. Our upright piano did pose a difficulty for them though (it's 195 kg), and unfortunately the wheels on the platform that they sat it on gouged the wooden floor. The piano itself arrived undamaged, but their platform could use some improvement/better wheels. When they were reversing the truck, trying to achieve a convenient position near the front door, they drove over a corner of pavement, adding a crack (roughly 60 cms long). Apart from this and the wooden floor damage, they did a great job and were competitively priced.
These guys came to our rescue at the last minute and were excellent. They were punctual, efficient and friendly and very diligent at loading and unloading the truck. Definitely competitive pricing too. I would highly recommend!! 5 Star service! Thank you!
Move from Tairua to Auckland , great communication , professional and friendly service . Great value for money . Would use them again
Very friendly staff and hard working and professional the job wasn’t easy but they doen it with a smile very happy that I used there service and I highly recommend them and I will definitely will use this service in the future many thanks
Don’t bother shopping around, city to city moving gave the best price & best service- really. They were so careful with all of our belongings, no damage, & they were right on time. The 2 gentlemen loading our belongings were even kind enough to load our baby bassinet last so that our daughter could sleep as long as possible. Smoothest move we’ve had, can’t recommend enough
Osm guys did job yesterday really appreciate for ur helpful and great moving recommended to everyone !
Very professional service. Arrived on time and made sure everything was looked after. Great value and hard workers. Very happy and highly recommend.
Fantastic value
Thanks for the awesome move. Very punctual, accommodating, efficient and value for money.
Paul was efficient and organised. Everything was packed well and had no breakages.
Great price, great service! First time ever using a moving company. But I felt glad I made the decision to get extra help on the Wellsford end with people helping load but I reckon a bigger truck for a 3bd move maybe as I said first time I’ve moved using a truck and people and I do have a lot of stuff. Otherwise, on a whole, I’m happy! Thank you.
What a great moving experience! Paul was extremely helpful, efficient and professional. He was very reasonably priced and I would recommend him and his services without hesitation.
Paul and his worker arrived on time, packed up our house carefully and delivered it from Hamilton to Tauranga in an orderly, professional manner. My wife and I would highly recommend Paul and City to City moving Ltd. to any of our friends/family.
Paul seemed somewhat unprepared for the size of the load. He did try to compensate for that by doing a second trip at no extra cost. He was under staffed and this contributed to his overall efficiency. He was on his own at the receiving end so therefore we had to do the lifting ourselves. Paul was in the lower end of the quote's and this reflected in the service provided.
Quick and efficient. Did our moving with care and took the root we advised.
Very helpful in challenging weather. Would recommend these guys. Price was awesome.